To buy from us you are welcome to visit our premises where we can take card payments but please telephone in advance so we can advise stock levels and ensure we are there to meet you. UK customers can purchase from our online shop, if no stock is indicated in the online shop you can still order the item online and we will manufacture it for you usually within 2 working days. Presently there is no VAT to pay on our prices. We are normally open 10am - 7.30 pm every day including Saturdays and Sundays. We are happy to ship worldwide. Shipping is expensive due to the large size of the parcels with many couriers refusing to accept anything over 1 meter in length and all wing panels are carefully packaged with materials costing over £20 per item. Consequently for UK mainland shipments the carriage and packaging is £60 per wing. We use a Tuffnells 48 hour service as we have found cheaper couriers to be utterly unreliable. We usually dispatch orders to the courier the next working day afte
UK MAIL ORDER CUSTOMERS HAVE A RIGHT TO CANCEL THEIR ORDER UP TO 14 DAYS FROM THE DATE OF RECEIVING THEIR ITEM UNDER THE CONSUMER CONTRACTS (INFORMATION, CANCELLATION AND ADDITIONAL CHARGES) REGULATIONS 2013. IF YOU WISH TO EXERCISE THIS RIGHT THEN YOU MUST RETURN THE ITEM UNDAMAGED AND ADEQUATELY PACKAGED FOR COURIER TRANSIT, WITH THE RETURN COURIER TO BE PAID FOR AND ARRANGED BY YOURSELF. YOU MUST NOTIFY US BY TELEPHONE THAT YOU WISH TO CANCEL WITHIN 14 CLEAR DAYS OF RECEIVING THE ITEM EG. IF YOU RECEIVE THE ITEM ON TUESDAY 12TH THE LAST DAY YOU CAN CANCEL IS TUESDAY 26TH. UPON RECEIPT OF THE RETURNED UNDAMAGED ITEM WE WILL ISSUE A REFUND. DAMAGED GOODS CANNOT BE REFUNDED.
IF THE ITEM IS DELIVERED BY THE COURIER IN A DAMAGED CONDITION PLEASE NOTIFY US IMMEDIATELY BY TELEPHONE OR EMAIL WITHIN 24 HOURS OF YOU RECEIVING THE ITEM AND EMAIL TO US PHOTOGRAPHS OF THE DAMAGE SO THAT WE CAN THEN MAKE ARRANGEMENTS WITH YOU.